INTOO wins Gold Stevie for outplacement platform redesign

INTOO won a Gold Stevie Award for Achievement in User Experience after redesigning its Your Next Step career transition platform, which drove double-digit gains in coaching and webinar engagement. The result signals how clearer access to human support can improve adoption in outplacement services.

Why it matters: - INTOO's redesign shows that making human support easier to find can materially change how job seekers use career-transition tools. - The platform changes drove more coaching use, more webinar participation and stronger engagement without hurting satisfaction. - The award gives INTOO a third-party signal in the competitive outplacement market.

What happened: - INTOO won a Gold Stevie Award for Achievement in User Experience in The 24th Annual American Business Awards. - The award recognized the redesign of the Your Next Step career transition platform. - More than 3,700 nominations were submitted this year across categories including Startup of the Year, Executive of the Year, Best New Product or Service of the Year, Marketing Campaign of the Year, Thought Leader of the Year and App of the Year. - More than 230 professionals worldwide took part in judging.

The details: - The redesign emphasized that the platform's live chat is powered by real career coaches, not AI. - The company said the update surfaced coach expertise at the moment of connection, explained how chat supports career strategy and highlighted the feature during onboarding. - The changes were designed to remove friction that previously kept candidates from using a key platform feature. - Year over year, on-demand coach chat engagement per candidate rose 25%. - Career strategy and general guidance chat conversations rose 103%. - Chat-based resume reviews increased 33%. - Chat-based interview preparation engagements increased 42%. - Webinar attendance increased 26%. - The average number of webinars attended per participant increased 51%. - The average chat rating held at 4.8 out of 5 stars. - Judges called the rebuild well thought through, user-centered and meaningfully impactful.

Between the lines: - The redesign suggests candidates respond when a platform makes human help visible and easy to access. - INTOO is using user experience as a business differentiator, not just a design upgrade. - The results point to a broader lesson for HR tech: clarity about support can drive both adoption and loyalty.

What's next: - INTOO said the improved platform will continue to support people during career transitions while differentiating the company in outplacement. - Stevie Awards organizers will celebrate winners at their June 9 awards ceremony in New York. - Details about The American Business Awards and the 2026 Stevie winners are available here. - More information about the Stevie Awards is available here.